Privacy policy
Last updated: February 2025
1. Introduction
ACM 101 Solutions Ltd ("we," "our," or "us") operates zeig.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information we collect
2.1 Personal information
We may collect personally identifiable information that you voluntarily provide, including:
- Name and email address when you create an account
- Payment information when you subscribe to our services
- Communication preferences
2.2 Usage data
We automatically collect certain information when you access the Service:
- IP address and browser type
- Pages visited and time spent on the Service
- Device information and operating system
- Referring website addresses
2.3 Chat and query data
When you use our AI chat functionality, we collect and process your queries and the responses generated. This data is used to provide the Service and may be used to improve our AI models and user experience.
3. How we use your information
We use the collected information for various purposes:
- To provide and maintain our Service
- To process transactions and send related information
- To send you updates, security alerts, and support messages
- To respond to your comments, questions, and requests
- To monitor and analyze usage patterns and trends
- To improve our Service and develop new features
4. Data sharing and disclosure
We may share your information in the following circumstances:
- Service providers: We may share data with third-party vendors who perform services on our behalf (payment processing, analytics, AI processing)
- Legal requirements: We may disclose information if required by law or in response to valid requests by public authorities
- Business transfers: In connection with any merger, sale of company assets, or acquisition
5. Data security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify or update inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your personal data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at info@zeig.ai.
9. Third-party links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.
11. Changes to this privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact us
If you have any questions about this Privacy Policy, please contact us:
ACM 101 Solutions Ltd Email: info@zeig.ai